- I think my telephone has a type of malicious software that makes me believe that my cell has a virus. Sometimes, it will fool me into believing that my security measures are old. In turn, they offer new updates for my security settings. So I do not know what to do…
- Information about the problem
1 . Run a reliable security scan & remove suspicious apps:
Install a well-known mobile security or antivirus app
(from the official store) and run a full scan. Then uninstall any apps you
don’t recognise.
- Run a reliable security scan & remove suspicious apps
2.
Clear browser data, caches, and restart in safe mode:
Malware sometimes works via browser pop-ups or hidden apps.
Clearing browser history & cache helps. On Android you can reboot into Safe
Mode (which disables third-party apps) to check behaviour.
3.
Check for fake alerts/scareware and avoid clicking on them:
What you’re describing (pop-ups
telling your security is out-of-date, prompting you to install something) often
is a malicious trick (scareware). Be very cautious of
alerts that push you to take immediate action via unknown apps or links.
- Check for fake alerts/scareware and avoid clicking on them
4.
Keep your operating system & apps up-to-date:
Updates often patch security
vulnerabilities that malware can exploit. Ensuring your phone’s OS and apps are
updated reduces risk.
- Keep your operating system & apps up-to-date
5.
Back up your data and, if necessary, reset your phone:
If you can’t seem to remove the
malicious behaviour, back up your important files (contacts, photos) then
perform a factory reset (erasing all data and starting fresh). Make sure any
backup is clean (i.e., before the issues started).
- Back up your data and, if necessary, reset your phone